Terms of Use

Effective Date: July 2026

Welcome to the official online destination of Zalverrac. This digital platform and all its associated e-commerce features are exclusively owned and managed by PEI PEI CROSS-BORDER TRADING LIMITED. The provisions set forth below govern your access to and engagement with our storefront. Please note that purchasing any items from our boutique—specifically our curated Tote Bags, Backpacks, and Crossbody Bags—is additionally subject to our formalized Terms of Purchase.

By continuing to navigate or interact with this platform, you affirm your absolute consent to these operational mandates. Should you disagree with any segment of these provisions, you must terminate your use of our services immediately.

1. Integrity of User Accounts

Whenever you submit data through our portal, you guarantee that all contact details, payment credentials, and personal profiles are genuine, current, and perfectly accurate. You retain exclusive responsibility for updating your account metrics immediately following any changes to your personal details.

2. Privacy & Personal Data Security

Protecting your consumer information remains a foundational commitment of our brand. The collection, storage, and processing of your personal details are strictly managed under our independent Privacy Policy. Your interaction with our catalog or communication with our client services signifies your explicit endorsement of our data management frameworks.

3. Proprietary Rights & Platform Use Restrictions

Every element of creative, textual, and structural material presented on the Zalverrac platform—including but not limited to product photographs of our totes, backpacks, and crossbody bags, brand marks, copywriting, and proprietary software—is the exclusive intellectual property of PEI PEI CROSS-BORDER TRADING LIMITED. These digital assets receive absolute protection under global trademark and copyright frameworks.

We extend to our patrons a restricted, non-transferable, and temporary authorization to access our site solely for individual retail purposes. The following behaviors are strictly forbidden:

  • Duplicating, adapting, or commercially exploiting our creative content.
  • Employing framing mechanisms or replicating the design architecture of our storefront.
  • Introducing malicious software, computer viruses, or destructive code sequences.
  • Utilizing data-harvesting bots, automated scrapers, or web-mining scripts.
  • Engaging in conduct that disrupts or places an excessive operational strain on our digital servers.

We reserve the absolute right to suspend user profiles or block network access if any user breaches these compliance mandates.

4. User-Generated Content & Testimonials

If you choose to submit product ratings, commentary, styling advice for our bags, or multimedia elements, you assume full legal accountability for the integrity and compliance of that material. Users are strictly prohibited from publishing items that are defamatory, deceptive, or violate third-party intellectual property rights. Masking your identity using fraudulent electronic addresses is strictly prohibited.

By submitting materials to Zalverrac, you grant our company a non-exclusive, perpetual, and royalty-free entitlement to display, modify, and distribute your feedback across our advertising mediums without further compensation or approval.

5. External Online Resources

To optimize your shopping experience, our platform may integrate hyperlinks directing to external websites. Zalverrac maintains no jurisdiction over these autonomous portals and explicitly disclaims all liability concerning their promotional content, data security measures, or commercial practices. Accessing any off-site link is done entirely at your own discretion and risk.

6. Disclaimer of Warranties

To the maximum extent permitted under statutory law, Zalverrac delivers this digital marketplace and its accessory inventory strictly on an "as-is" and "as-available" basis. We completely disclaim all warranties, whether expressed or implied, including any implicit assurances of merchantability or suitability for a particular utility. We provide no assurance that your browsing activities will be uninterrupted, entirely safe, or free from server glitches.

7. Indemnity Boundaries & Liability Caps

By accessing our storefront, you willingly acknowledge all inherent operational hazards. Under no legal theory shall PEI PEI CROSS-BORDER TRADING LIMITED, its corporate directors, or its fulfillment networks be held liable for any indirect, circumstantial, punitive, or incidental financial losses arising from:

  • Temporary website downtime or operational system errors.
  • The procurement or day-to-day use of our premium totes, backpacks, or crossbody bags.
  • Any unauthorized interception or breach of your personal information.
  • Widespread connectivity disruptions or general internet failures.

Any formal litigation or legal grievance concerning website engagement must be initiated within twelve (12) months from the date the dispute arose.

8. Client Indemnification

You agree to completely defend, insulate, and hold PEI PEI CROSS-BORDER TRADING LIMITED harmless against all administrative fines, legal actions, financial liabilities, or legal fees resulting from your breach of these conditions, unlawful conduct, or violation of any third-party privileges.

9. Electronic Communications

Interacting with our storefront or routing digital inquiries to our customer care team establishes a relationship of electronic correspondence. You acknowledge that all digital notifications, operational disclosures, and policy amendments satisfy any statutory regulations demanding that such records be rendered in physical print.

10. Copyright Infringement Notifications

Zalverrac maintains a zero-tolerance policy toward copyright violations. If you believe your creative work has been unauthorizedly displayed on our site, please submit a formal notification to our support division including:

  • Your physical or authenticated electronic signature.
  • An explicit description of the protected work and its specific URL location on our platform.
  • Your comprehensive contact information.
  • A good-faith statement confirming that the disputed use lacks authorization from the rightful titleholder.

11. Unforeseen Operational Disruptions (Force Majeure)

Our company is completely released from performing its fulfillment duties if our retail operations are obstructed by overwhelming emergencies beyond our practical control. This encompasses acts of God, widespread public health crises, labor strikes, regulatory adjustments, severe weather, or critical global supply chain blockages.

12. Transfer of Title & Loss Risks

The moment your purchased bags and travel accessories are transferred to our designated shipping couriers, all financial accountability for shipping damage or transit loss, alongside the legal ownership of the goods, shifts instantly from our organization to the buyer.

13. Applicable Law & Jurisdictional Venue

These operational regulations, along with all associated retail transactions, are strictly governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. Any formal legal proceedings or controversies arising from your engagement with the Zalverrac storefront shall be adjudicated exclusively within the recognized courts located in Hong Kong.

14. Contractual Severability & Rights Assignment

If any specific mandate in this agreement is determined to be invalid or unenforceable by a court of competent jurisdiction, that clause will be isolated, while the surviving terms will persist with full legal authority. You are forbidden from delegating your contractual responsibilities under this policy without our prior written authorization; however, we retain the unrestricted right to transfer this agreement to any corporate affiliate at our discretion.

15. Definitive Agreement

This document constitutes the complete and exclusive understanding between you and PEI PEI CROSS-BORDER TRADING LIMITED regarding your platform interaction, completely replacing all historical discussions, rough drafts, or verbal representations.

Contact Zalverrac Administrative Support

Should you have any questions or require clarification regarding these Website Terms of Service, please contact our administrative staff at:

  • Brand Identifier: Zalverrac
  • Corporate Entity: PEI PEI CROSS-BORDER TRADING LIMITED
  • Corporate Address: Room C20, Block C, 3/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
  • Support Email: support@zalverrac.com
  • Customer Care Phone: +1 (570) 720-7433